I’ve spent my career turning curiosity into insight and insight into innovation. I’m driven by the possibilities design creates to improve everyday life through better interactions between people and the world around them.
Recent Roles
GM, Product Strategy + Experience @Biocol Labs
Sr. Director, Product Design + UX Research @Prose
Director, UX Research @Prose
Extracurriculars
Women in Research: Resiliency in Research Talk
Invision: Ethics in Design Panel
CX Fusion Conference: Innovative Retail Panel
Selected Projects
Research + Insights
Discovery Research
Design Research
Jobs-to-be-Done
Segmentation
Ethnography
Conjoint Analysis
Price Testing
Field Research
Mixed-Methods Synthesis
Interviews
Personas
Focus Groups
Card Sorting & Tree Testing
Thematic Analysis
Continuous Insight
CX Measurement + Reporting
Surveys
Design
Information Architecture
Journey Mapping
Scenario Mapping & User Flows
Conceptual Design
Content Strategy
Wireframing
Prototyping
Heuristic Evaluation
Design Systems & Accessibility
QA & Iteration Loops
Experiment-to-Design Feedback Integration
Strategy
Discovery
Design Thinking
Facilitation
Service Design
Co-Creation
Feature Definition & Prioritization
Systems Thinking
Vision Setting
Roadmapping
OKR / KPI definition
Growth Strategy
Business Model Design
Value Prop Definition
Measurement Frameworks
Leadership
Executive Reporting + Storytelling
Recruiting
Hiring
Talent Development
Mentorship
Critique
Organizational & Process Design
Change Management
Cross-Functional Alignment
Key areas of focus and skillset
With a systems approach, I bridge the gap between people, processes, and products to craft meaningful customer experiences